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Account
  • Account
    • Account, security and site
    • Plans and services
    • Communication
  • Advertising
    • Listing a property
    • Advert performance
    • Managing tenant enquiries
    • Changing an advert
    • Photography and virtual tours
    • To-let boards
  • Viewings
    • Viewing requests
    • Organising viewings
    • Carrying out viewings
    • Tenant safety
  • Applications and referencing
    • Applications to rent
    • Holding deposits
    • Referencing and credit checks
    • Guarantors
  • Tenancy agreements
    • Creating a tenancy agreement
    • Sending and signing agreements
    • Managing tenancy agreements
  • Payments
    • Tenancy deposits
    • Fees
    • Receiving rent
    • Paying rent
  • Move-in
    • Right to Rent checks
    • Inventory and check-in
    • Preparing for move-in
  • Safety and maintenance
    • Maintenance
    • Home emergency cover
    • Electrical safety
    • Gas safety
    • Mid-term inspections
    • Energy Performance Certificates
    • Legionella
  • End of tenancy
    • Renewals
    • Tenancy deposit returns
    • Serving notice
    • Tenancy check-out
  • Terms
    • Main terms
    • Service terms
    • Policies
      Back to home
      1. Help Centre
      2. Account
      • Account
        • Account, security and site
        • Plans and services
        • Communication
      • Advertising
        • Listing a property
        • Advert performance
        • Managing tenant enquiries
        • Changing an advert
        • Photography and virtual tours
        • To-let boards
      • Viewings
        • Viewing requests
        • Organising viewings
        • Carrying out viewings
        • Tenant safety
      • Applications and referencing
        • Applications to rent
        • Holding deposits
        • Referencing and credit checks
        • Guarantors
      • Tenancy agreements
        • Creating a tenancy agreement
        • Sending and signing agreements
        • Managing tenancy agreements
      • Payments
        • Tenancy deposits
        • Fees
        • Receiving rent
        • Paying rent
      • Move-in
        • Right to Rent checks
        • Inventory and check-in
        • Preparing for move-in
      • Safety and maintenance
        • Maintenance
        • Home emergency cover
        • Electrical safety
        • Gas safety
        • Mid-term inspections
        • Energy Performance Certificates
        • Legionella
      • End of tenancy
        • Renewals
        • Tenancy deposit returns
        • Serving notice
        • Tenancy check-out
      • Terms
        • Main terms
        • Service terms
        • Policies

      Account

      Managing your dashboard, account and lettings plan.

      Account, security and site

      • Where can I find my invoices/receipts?
      • Why do I need to verify my ID?
      • Why must landlords provide and update their UK address?
      • How do I log in?
      • Can I have an account for two people?
      • Secure Payment Options
      • How do I make an account?
      • How do I report a technical issue?
      • How is my personal data used?
      • How do I view my order history?
      • How do I change my password?
      • How do I add a profile picture?
      • I've forgotten my password. How do I reset it?
      • How do I change my personal information?
      • What is two-factor authentication?
      • How to add and edit your bank account details.
      • What Identity Verification Is Required?
      See more

      Plans and services

      • How much does it cost to switch agents?
      • Will I need a new tenancy agreement if I switch agents?
      • Can I choose any plan when I switch to you?
      • Will switching agent to you affect my tenant?
      • Do I have to wait until my current tenancy ends to switch to you?
      • Can I switch from my current agent to lettingaproperty.com?
      • Can I get a rental valuation?
      • How long is my letting plan?
      • How do I purchase a lettings plan?
      • How to purchase landlord services
      See more

      Communication

      • How will I know if I have a message?
      • How can I contact my landlord?
      • How can I contact my tenant?
      • How do I use the Message Centre?
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      LettingaProperty.com Help Center
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