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Organising viewings
Carrying out viewings
Tenant safety
Applications and referencing
Applications to rent
Holding deposits
Referencing and credit checks
Guarantors
Tenancy agreements
Creating a tenancy agreement
Sending and signing agreements
Managing tenancy agreements
Payments
Tenancy deposits
Fees
Receiving rent
Paying rent
Move-in
Right to Rent checks
Inventory and check-in
Preparing for move-in
Safety and maintenance
Maintenance
Home emergency cover
Electrical safety
Gas safety
Mid-term inspections
Energy Performance Certificates
Legionella
End of tenancy
Renewals
Tenancy deposit returns
Serving notice
Tenancy check-out
Terms
Main terms
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Help Centre
Account
Account
Account, security and site
Plans and services
Communication
Advertising
Listing a property
Advert performance
Managing tenant enquiries
Changing an advert
Photography and virtual tours
To-let boards
Viewings
Viewing requests
Organising viewings
Carrying out viewings
Tenant safety
Applications and referencing
Applications to rent
Holding deposits
Referencing and credit checks
Guarantors
Tenancy agreements
Creating a tenancy agreement
Sending and signing agreements
Managing tenancy agreements
Payments
Tenancy deposits
Fees
Receiving rent
Paying rent
Move-in
Right to Rent checks
Inventory and check-in
Preparing for move-in
Safety and maintenance
Maintenance
Home emergency cover
Electrical safety
Gas safety
Mid-term inspections
Energy Performance Certificates
Legionella
End of tenancy
Renewals
Tenancy deposit returns
Serving notice
Tenancy check-out
Terms
Main terms
Service terms
Policies
Account
Managing your dashboard, account and lettings plan.
Account, security and site
Where can I find my invoices/receipts?
Why do I need to verify my ID?
Why must landlords provide and update their UK address?
How do I log in?
Can I have an account for two people?
Secure Payment Options
How do I make an account?
How do I report a technical issue?
How is my personal data used?
How do I view my order history?
How do I change my password?
How do I add a profile picture?
I've forgotten my password. How do I reset it?
How do I change my personal information?
What is two-factor authentication?
How to add and edit your bank account details.
What Identity Verification Is Required?
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Plans and services
How much does it cost to switch agents?
Will I need a new tenancy agreement if I switch agents?
Can I choose any plan when I switch to you?
Will switching agent to you affect my tenant?
Do I have to wait until my current tenancy ends to switch to you?
Can I switch from my current agent to lettingaproperty.com?
Can I get a rental valuation?
How long is my letting plan?
How do I purchase a lettings plan?
How to purchase landlord services
How much does the Rent Collect plan cost?
How much does the Complete Care plan cost?
How much does the Rent Assured plan cost?
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Communication
How will I know if I have a message?
How can I contact my landlord?
How can I contact my tenant?
How do I use the Message Centre?
