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Help Centre
End of tenancy
Account
Account, security and site
Plans and services
Communication
Advertising
Listing a property
Advert performance
Managing tenant enquiries
Changing an advert
Photography and virtual tours
To-let boards
Viewings
Viewing requests
Organising viewings
Carrying out viewings
Tenant safety
Applications and referencing
Applications to rent
Holding deposits
Referencing and credit checks
Guarantors
Tenancy agreements
Creating a tenancy agreement
Sending and signing agreements
Managing tenancy agreements
Payments
Tenancy deposits
Fees
Receiving rent
Paying rent
Move-in
Right to Rent checks
Inventory and check-in
Preparing for move-in
Safety and maintenance
Maintenance
Home emergency cover
Electrical safety
Gas safety
Mid-term inspections
Energy Performance Certificates
Legionella
End of tenancy
Renewals
Tenancy deposit returns
Serving notice
Tenancy check-out
Eviction
Terms
Main terms
Service terms
Letting plan terms
Policies
Accounts Hub
Legal Processes
End of tenancy
Tenancy renewals, notice periods and evictions.
Renewals
How do I renew my tenancy?
When should I renew my tenancy?
How do I renew my plan?
Do you charge a renewal fee?
What’s the minimum tenancy I can renew on?
What if I want to renew but my tenant doesn’t want to stay?
My tenant is moving out, what are the next steps?
What is the difference between a fixed-term and periodic tenancy?
See more
Tenancy deposit returns
What happens if the tenant has damaged the property?
How do I claim on the tenancy deposit?
How is the tenancy deposit returned?
How do I get my tenancy deposit back?
Application for Tenant Deposit Release
See more
Serving notice
Can I ask for six month's notice from my tenant?
How do I serve notice to my tenant?
What happens to my lettings plan if my tenant leaves?
I'm moving out, what are the next steps?
Tenancy check-out
Why do I need a check-out inspection?
What does a check-out inspection involve?
Can I get a check-out if I don’t have an inventory?
Why should I get a check-out inspection with you?
How long does a check-out inspection take?
Can I ask tenants to pay for end of tenancy cleaning?
See more
Eviction
Landlord Guide: What to Expect During the Section 8 Eviction Process (England)
