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Help Centre
Tenancy agreements
Account
Account, security and site
Plans and services
Communication
Advertising
Listing a property
Advert performance
Managing tenant enquiries
Changing an advert
Photography and virtual tours
To-let boards
Viewings
Viewing requests
Organising viewings
Carrying out viewings
Tenant safety
Applications and referencing
Applications to rent
Holding deposits
Referencing and credit checks
Guarantors
Tenancy agreements
Creating a tenancy agreement
Sending and signing agreements
Managing tenancy agreements
Payments
Tenancy deposits
Fees
Receiving rent
Paying rent
Move-in
Right to Rent checks
Inventory and check-in
Preparing for move-in
Safety and maintenance
Maintenance
Home emergency cover
Electrical safety
Gas safety
Mid-term inspections
Energy Performance Certificates
Legionella
End of tenancy
Renewals
Tenancy deposit returns
Serving notice
Tenancy check-out
Terms
Main terms
Service terms
Letting plan terms
Other terms
Marketing Hub
Tenancy agreements
Creating tenancy agreements and digital signatures.
Creating a tenancy agreement
My property is in Wales. Do I need a new contract from 1 December 2023?
How do guarantor agreements work?
What is the Digital Contract Maker?
How do I create and sign the tenancy agreement?
How do I make sure my tenancy agreement is legal?
Can I use my own tenancy agreement?
Who writes the tenancy agreement?
Can I add my own clauses?
What is an unfair clause?
Is a six-month break clause legally required?
Can I include a break clause?
Can I ask for a tenancy longer than 12 months?
Can I ask for a tenancy longer than three years?
What is the typical tenancy length?
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Sending and signing agreements
How is the tenancy agreement signed?
When is the tenancy agreement signed?
How do I send the tenancy agreement to the tenant?
What if the tenant has an issue with the tenancy agreement?
How do I know when my tenants have signed the agreement?
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Managing tenancy agreements
How do I convert my Welsh AST to an occupation contract?
Can I change my tenancy agreement after it's been signed?
How do I end my tenancy agreement?
How do I view my tenancy agreement?
How do I edit my tenancy agreement?
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