How do I report a technical issue?

If you are experiencing a technical issue on our website or platform, please contact us. 

To help us find and fix the issue as soon as possible, please include the following in your query: 

• Subject: What your issue is e.g Can't log in
• Details of what you're trying to do: e.g. I'm trying to log into my account but the "Log in" button isn't working when I click it
• What device you are using e.g. iPhone, iPad or desktop computer 
• What browser are you using e.g. Google Chrome, Microsoft Edge, Safari or Firefox
• Please attach screenshots of your issue if possible