- Help Centre
- Payments
- Paying rent
Why do I get a fraud warning when making payments?
When making rent payments, you may get a fraud warning from your bank.
Most banking apps have these warnings in place for unfamiliar or new payments to protect people from financial fraud and bank transfer scams.
If you are receiving a fraud warning when trying to make a payment, please double-check the details. If the details are correct, it is safe to dismiss the warning and continue with your payment.
If your bank is not letting you proceed with the payment due to fraud warnings, please inform our team so that we are aware of any delays and contact your bank to confirm it is not a fraudulent payment.