What is not included with Home Emergency Cover?

Landlord Home Emergency Cover is for emergency situations and is not a maintenance contract. It does not cover:
  • Boiler systems over 15 years old, or with an output of more than 60 kilowatts
  • Any emergency in a property that has been unoccupied for more than 30 days
  • Failure of boilers or heaters that have not been maintained, inspected or serviced by a qualified person within the last 12 months
  • Any claims arising within the first 24 hours of the policy start date

Full details of what your Home Emergency Cover does and does not include can be found in your policy document. You can view this in Documents.