---
title: What do I need to give my tenant before they move in?
description: What do I need to give my tenant before they move in?
---

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1. [Help Centre](https://help.lettingaproperty.com/knowledge)
2. [Move-in](https://help.lettingaproperty.com/knowledge/move-in)
3. [Preparing for move-in](https://help.lettingaproperty.com/knowledge/move-in#preparing-for-move-in)

# What do I need to give my tenant before they move in?

Before a tenant moves in, they must be given access to:

- A copy of the [Electrical Installation Condition Report](https://www.lettingaproperty.com/electrical-installation-condition-report)
- A copy of the [Gas Safety Certificate](https://www.lettingaproperty.com/gas-safety-certificate)
- A copy of the [Energy Performance Certificate](https://www.lettingaproperty.com/energy-performance-certificate)
- A copy of the latest [How to Rent guide](https://www.gov.uk/government/publications/how-to-rent)
- [Deposit scheme information](https://help.lettingaproperty.com/knowledge/what-is-deposit-prescribed-information)
- A GDPR-compliant privacy policy
- A copy of the inventory and schedule of condition

If a landlord does not provide tenants with these documents, they will not be able to issue a Section 21 notice. Landlords on a [paid plan](https://www.lettingaproperty.com/landlord/lettings) can upload these certificates during *Tenancy Setup* - just before the tenancy agreement is sent to the tenant to be signed. They will also be sent the latest version of the How to Rent guide.

The tenant can view these documents when they sign the tenancy agreement and revisit them at any point from the *Documents* section of the dashboard.

All landlords can upload their own documents to the [lettingaproperty.com](http://lettingaproperty.com/) platform for tenants to view.

Tenants must also be told where their tenancy deposit is being stored. This is sometimes referred to as “prescribed information”. On paid plans, this information is available to tenants before they sign their tenancy agreement online and is accessed via the *Documents* section of the dashboard.

- [Account](https://help.lettingaproperty.com/knowledge/account#main-content)

    - [Account, security and site](https://help.lettingaproperty.com/knowledge/account#account-security-and-site)
    - [Plans and services](https://help.lettingaproperty.com/knowledge/account#plans-and-services)
    - [Communication](https://help.lettingaproperty.com/knowledge/account#communication)
- [Advertising](https://help.lettingaproperty.com/knowledge/advertising#main-content)

    - [Listing a property](https://help.lettingaproperty.com/knowledge/advertising#listing-a-property)
    - [Advert performance](https://help.lettingaproperty.com/knowledge/advertising#advert-performance)
    - [Managing tenant enquiries](https://help.lettingaproperty.com/knowledge/advertising#managing-tenant-enquiries)
    - [Changing an advert](https://help.lettingaproperty.com/knowledge/advertising#changing-an-advert)
    - [Photography and virtual tours](https://help.lettingaproperty.com/knowledge/advertising#photography-and-virtual-tours)
    - [To-let boards](https://help.lettingaproperty.com/knowledge/advertising#to-let-boards)
- [Viewings](https://help.lettingaproperty.com/knowledge/viewings#main-content)

    - [Viewing requests](https://help.lettingaproperty.com/knowledge/viewings#viewing-requests)
    - [Organising viewings](https://help.lettingaproperty.com/knowledge/viewings#organising-viewings)
    - [Carrying out viewings](https://help.lettingaproperty.com/knowledge/viewings#carrying-out-viewings)
    - [Tenant safety](https://help.lettingaproperty.com/knowledge/viewings#tenant-safety)
- [Applications and referencing](https://help.lettingaproperty.com/knowledge/applications-and-referencing#main-content)

    - [Applications to rent](https://help.lettingaproperty.com/knowledge/applications-and-referencing#applications-to-rent)
    - [Holding deposits](https://help.lettingaproperty.com/knowledge/applications-and-referencing#holding-deposits)
    - [Referencing and credit checks](https://help.lettingaproperty.com/knowledge/applications-and-referencing#referencing-and-credit-checks)
    - [Guarantors](https://help.lettingaproperty.com/knowledge/applications-and-referencing#guarantors)
- [Tenancy agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#main-content)

    - [Creating a tenancy agreement](https://help.lettingaproperty.com/knowledge/tenancy-agreements#creating-a-tenancy-agreement)
    - [Sending and signing agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#sending-and-signing-agreements)
    - [Managing tenancy agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#managing-tenancy-agreements)
- [Payments](https://help.lettingaproperty.com/knowledge/payments#main-content)

    - [Tenancy deposits](https://help.lettingaproperty.com/knowledge/payments#tenancy-deposits)
    - [Fees](https://help.lettingaproperty.com/knowledge/payments#fees)
    - [Receiving rent](https://help.lettingaproperty.com/knowledge/payments#receiving-rent)
    - [Paying rent](https://help.lettingaproperty.com/knowledge/payments#paying-rent)
- [Move-in](https://help.lettingaproperty.com/knowledge/move-in#main-content)

    - [Right to Rent checks](https://help.lettingaproperty.com/knowledge/move-in#right-to-rent-checks)
    - [Inventory and check-in](https://help.lettingaproperty.com/knowledge/move-in#inventory-and-check-in)
    - [Preparing for move-in](https://help.lettingaproperty.com/knowledge/move-in#preparing-for-move-in)
- [Safety and maintenance](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#main-content)

    - [Maintenance](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#maintenance)
    - [Home emergency cover](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#home-emergency-cover)
    - [Electrical safety](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#electrical-safety)
    - [Gas safety](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#gas-safety)
    - [Mid-term inspections](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#mid-term-inspections)
    - [Energy Performance Certificates](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#energy-performance-certificates)
    - [Legionella](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#legionella)
- [End of tenancy](https://help.lettingaproperty.com/knowledge/end-of-tenancy#main-content)

    - [Renewals](https://help.lettingaproperty.com/knowledge/end-of-tenancy#renewals)
    - [Tenancy deposit returns](https://help.lettingaproperty.com/knowledge/end-of-tenancy#tenancy-deposit-returns)
    - [Serving notice](https://help.lettingaproperty.com/knowledge/end-of-tenancy#serving-notice)
    - [Tenancy check-out](https://help.lettingaproperty.com/knowledge/end-of-tenancy#tenancy-check-out)
    - [Eviction](https://help.lettingaproperty.com/knowledge/end-of-tenancy#eviction)
- [Tenant maintenance & troubleshooting](https://help.lettingaproperty.com/knowledge/tenant-maintenance-troubleshooting)
- [Terms](https://help.lettingaproperty.com/knowledge/terms#main-content)

    - [Main terms](https://help.lettingaproperty.com/knowledge/terms#main-terms)
    - [Service terms](https://help.lettingaproperty.com/knowledge/terms#service-terms)
    - [Letting plan terms](https://help.lettingaproperty.com/knowledge/terms#letting-plan-terms)
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- [Company announcements](https://help.lettingaproperty.com/knowledge/company-announcements)

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