How do I view my tenant’s referencing results?

Once your tenant has completed referencing you will receive an email notification. You can also view the reference results on your account. 
  • Go to Referencing
  • Click on the eye symbol next to the tenant's name
  • Referencing results
The platform will recommend actions based on the tenant’s referencing result. This includes accepting and proceeding to tenancy setup, requesting a guarantor, declining the tenant or contacting the Support Team.