- Help Centre
- Applications and referencing
- Applications to rent
How do I know if my tenant has completed their application?
Once a tenant has applied to rent your property, you will receive an email notification letting you know that their application is ready to be reviewed.
You can view the status of your tenant’s application under the Applications section of your dashboard. If the tenant has completed their application, you will have the option to Review application.
If they have not completed their application, the status will be Invite sent and the button will read Pending.
If you want to proceed with the application, click on the 'Accept application button'. This will then prompt the tenant to make payment of the holding deposit so referencing can begin.
If the tenant no longer wants to rent the property and withdraws from the process, the application status will read Application cancelled.