--- title: How do I claim on the tenancy deposit? description: Landlords can claim on the tenancy deposit before returning it to the tenant.  Landlords may want to do this if the tenant has caused damage to the property, not left it in a clean or fit state, or ha --- [Skip to content](https://help.lettingaproperty.com/knowledge/how-do-i-claim-on-the-tenancy-deposit#main-content) English Show submenu for translations [Get in touch](https://help.lettingaproperty.com/knowledge/kb-tickets/new) [![LettingaProperty.com - LOGO 1](https://help.lettingaproperty.com/hs-fs/hubfs/LettingaProperty.com%20-%20LOGO%201.png?width=120&height=49&name=LettingaProperty.com%20-%20LOGO%201.png)](https://help.lettingaproperty.com/knowledge) Open main navigation Close main navigation - English Show submenu for translations - [Get in touch](https://help.lettingaproperty.com/knowledge/kb-tickets/new) - [lettingaproperty.com](https://www.lettingaproperty.com/) [lettingaproperty.com](https://www.lettingaproperty.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.lettingaproperty.com/knowledge) 2. [End of tenancy](https://help.lettingaproperty.com/knowledge/end-of-tenancy) 3. [Tenancy deposit returns](https://help.lettingaproperty.com/knowledge/end-of-tenancy#tenancy-deposit-returns) # How do I claim on the tenancy deposit? Landlords can claim on the tenancy deposit before returning it to the tenant.  Landlords may want to do this if the tenant has caused damage to the property, not left it in a clean or fit state, or hasn’t paid their rent. ### For letting plans When your tenancy is ending, your tenancy manager will ask whether you would like to return the deposit in full or make a claim with deductions.  If you make a claim, it will be submitted to your tenancy deposit scheme (Tenancy Deposit Scheme (TDS) in England or Wales or SafeDeposits in Scotland). They will contact you regarding your deposit dispute. ### Using your own deposit scheme If you are not on a lettingaproperty.com letting plan, you must make your own deposit registration arrangements and contact that scheme directly to raise a deposit dispute.    - [Account](https://help.lettingaproperty.com/knowledge/account#main-content) - [Account, security and site](https://help.lettingaproperty.com/knowledge/account#account-security-and-site) - [Plans and services](https://help.lettingaproperty.com/knowledge/account#plans-and-services) - [Communication](https://help.lettingaproperty.com/knowledge/account#communication) - [Advertising](https://help.lettingaproperty.com/knowledge/advertising#main-content) - [Listing a property](https://help.lettingaproperty.com/knowledge/advertising#listing-a-property) - [Advert performance](https://help.lettingaproperty.com/knowledge/advertising#advert-performance) - [Managing tenant enquiries](https://help.lettingaproperty.com/knowledge/advertising#managing-tenant-enquiries) - [Changing an advert](https://help.lettingaproperty.com/knowledge/advertising#changing-an-advert) - [Photography and virtual tours](https://help.lettingaproperty.com/knowledge/advertising#photography-and-virtual-tours) - [To-let boards](https://help.lettingaproperty.com/knowledge/advertising#to-let-boards) - [Viewings](https://help.lettingaproperty.com/knowledge/viewings#main-content) - [Viewing requests](https://help.lettingaproperty.com/knowledge/viewings#viewing-requests) - [Organising viewings](https://help.lettingaproperty.com/knowledge/viewings#organising-viewings) - [Carrying out viewings](https://help.lettingaproperty.com/knowledge/viewings#carrying-out-viewings) - [Tenant safety](https://help.lettingaproperty.com/knowledge/viewings#tenant-safety) - [Applications and referencing](https://help.lettingaproperty.com/knowledge/applications-and-referencing#main-content) - [Applications to rent](https://help.lettingaproperty.com/knowledge/applications-and-referencing#applications-to-rent) - [Holding deposits](https://help.lettingaproperty.com/knowledge/applications-and-referencing#holding-deposits) - [Referencing and credit checks](https://help.lettingaproperty.com/knowledge/applications-and-referencing#referencing-and-credit-checks) - [Guarantors](https://help.lettingaproperty.com/knowledge/applications-and-referencing#guarantors) - [Tenancy agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#main-content) - [Creating a tenancy agreement](https://help.lettingaproperty.com/knowledge/tenancy-agreements#creating-a-tenancy-agreement) - [Sending and signing agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#sending-and-signing-agreements) - [Managing tenancy agreements](https://help.lettingaproperty.com/knowledge/tenancy-agreements#managing-tenancy-agreements) - [Payments](https://help.lettingaproperty.com/knowledge/payments#main-content) - [Tenancy deposits](https://help.lettingaproperty.com/knowledge/payments#tenancy-deposits) - [Fees](https://help.lettingaproperty.com/knowledge/payments#fees) - [Receiving rent](https://help.lettingaproperty.com/knowledge/payments#receiving-rent) - [Paying rent](https://help.lettingaproperty.com/knowledge/payments#paying-rent) - [Move-in](https://help.lettingaproperty.com/knowledge/move-in#main-content) - [Right to Rent checks](https://help.lettingaproperty.com/knowledge/move-in#right-to-rent-checks) - [Inventory and check-in](https://help.lettingaproperty.com/knowledge/move-in#inventory-and-check-in) - [Preparing for move-in](https://help.lettingaproperty.com/knowledge/move-in#preparing-for-move-in) - [Safety and maintenance](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#main-content) - [Maintenance](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#maintenance) - [Home emergency cover](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#home-emergency-cover) - [Electrical safety](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#electrical-safety) - [Gas safety](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#gas-safety) - [Mid-term inspections](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#mid-term-inspections) - [Energy Performance Certificates](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#energy-performance-certificates) - [Legionella](https://help.lettingaproperty.com/knowledge/safety-and-maintenance#legionella) - [End of tenancy](https://help.lettingaproperty.com/knowledge/end-of-tenancy#main-content) - [Renewals](https://help.lettingaproperty.com/knowledge/end-of-tenancy#renewals) - [Tenancy deposit returns](https://help.lettingaproperty.com/knowledge/end-of-tenancy#tenancy-deposit-returns) - [Serving notice](https://help.lettingaproperty.com/knowledge/end-of-tenancy#serving-notice) - [Tenancy check-out](https://help.lettingaproperty.com/knowledge/end-of-tenancy#tenancy-check-out) - [Eviction](https://help.lettingaproperty.com/knowledge/end-of-tenancy#eviction) - [Tenant maintenance & troubleshooting](https://help.lettingaproperty.com/knowledge/tenant-maintenance-troubleshooting) - [Terms](https://help.lettingaproperty.com/knowledge/terms#main-content) - [Main terms](https://help.lettingaproperty.com/knowledge/terms#main-terms) - [Service terms](https://help.lettingaproperty.com/knowledge/terms#service-terms) - [Letting plan terms](https://help.lettingaproperty.com/knowledge/terms#letting-plan-terms) - [Policies](https://help.lettingaproperty.com/knowledge/terms#policies) - [Company announcements](https://help.lettingaproperty.com/knowledge/company-announcements) [![VIVO Logo White](https://help.lettingaproperty.com/hs-fs/hubfs/VIVO%20Logo%20White.png?width=120&height=49&name=VIVO%20Logo%20White.png "VIVO Logo White")](https://help.lettingaproperty.com/knowledge) LettingaProperty.com Help Center Copyright © 2025, LettingaProperty.com