Avoiding rental scams: Tenant safety checklist

Rental scams are unfortunately common and can result in financial loss and emotional distress for tenants. Our tenant checklist highlights some common pitfalls, how you can avoid them, and what to do if you fall victim to a rental scam.

Understanding common rental scams
Rental scam red flags
Protecting yourself from rental scams
Tips for verifying landlord legitimacy
Handling rent payments securely
What to do if you suspect a rental scam
What to do if you are the victim of a rental scam



Understanding common rental scams

It is important to be aware of the different types of rental scams that exist in order to avoid falling victim to them.

One common rental scam involves fraudulent listings, where scammers pose as landlords or property managers and advertise rentals that don't actually exist. They may use photos and descriptions of real properties to make the listings appear legitimate.

To avoid this scam, it is crucial to verify the legitimacy of the listing by doing thorough research and contacting the property owner or management company directly.


Another type of rental scam is the advance fee scam, where scammers ask potential tenants to pay a large sum of money upfront before they can view or secure the rental property. Once the money is sent, the scammer disappears and the tenant is left without a property and without their money.

It is important to never send money or personal information to someone you haven't met or verified as a legitimate landlord or property manager.


By understanding the common rental scams that are out there, tenants can be better equipped to identify and avoid fraudulent situations.


Rental scam red flags

There are several red flags to watch out for that may indicate a rental scam. These include:

  • Unusually low rental prices compared to similar properties in the area
  • Landlords or property managers who are unable or unwilling to meet in person
  • Requests for wire transfers, money orders, or prepaid debit cards as payment
  • Pressure to make a decision quickly without sufficient time to research or view the property
  • Poor grammar or spelling in rental listings or communication from the landlord
If any of these red flags are present, it is important to proceed with caution and thoroughly investigate the situation before making any payments or commitments.

Protecting yourself from rental scams

To protect yourself from rental scams, consider the following precautions:
  • Research the property and landlord: Use reputable listing websites and search engines to gather information about the property and the landlord. Look for reviews or complaints from previous tenants.
  • Verify the landlord's identity: Request to see the landlord's identification and confirm their identity through public records or by contacting the property owner or management company directly.
  • Visit the property in person: Insist on viewing the rental property in person before making any payments or signing any agreements. This will help ensure that the property actually exists and matches the description provided.
  • Trust your instincts: If something feels off or too good to be true, it likely is. Listen to your gut instincts and be cautious if anything seems suspicious.
  • Use secure payment methods: Avoid making cash payments or using wire transfers, prepaid debit cards, or money orders. Opt for more secure payment methods such as checks or online platforms that offer buyer protection.

By taking these precautions, you can significantly reduce the risk of falling victim to a rental scam.

Tips for verifying landlord legitimacy

Verifying the legitimacy of a landlord is crucial to ensure a safe rental experience. Here are some tips to help you verify landlord legitimacy:

  • Request identification: Ask the landlord to provide a valid form of identification, such as a driver's license or passport, and compare it to the information provided in the rental agreement or listing.
  • Contact the property owner or management company: If the landlord claims to be representing a property owner or management company, contact them directly to confirm the landlord's identity and involvement.
  • Research the landlord: Conduct an online search of the landlord's name and contact information to see if there are any red flags or complaints from previous tenants.
  • Trust your instincts: If something doesn't feel right or the landlord is evasive or unresponsive to your inquiries, it may be a sign of a scam. Trust your instincts and proceed with caution.
By taking these steps, you can verify the legitimacy of the landlord and ensure that you are dealing with a trustworthy individual or company.


Handling rent payments securely

Handling rent payments securely is essential to protect yourself from scams. Follow these guidelines to ensure secure rent payments:

  • Use traceable payment methods: Use checks or online payment platforms that provide a clear transaction record.
  • Obtain a receipt: Always request a receipt or confirmation of payment from your landlord as proof of payment.
  • Avoid cash payments: Cash payments are difficult to trace and provide no record of payment.
  • Be cautious of unusual payment requests: Be wary of landlords who ask for payment through unconventional methods such as wire transfers, money orders, or prepaid debit cards. These methods can be easily exploited by scammers.

By following these guidelines, you can minimize the risk of fraudulent rent payments and protect your financial security.


What to do if you suspect a rental scam

If you suspect that you are dealing with a rental scam, it is important to take immediate action to protect yourself and prevent further financial loss. Here's what you should do:

  • Stop all communication: Cease all communication with the suspected scammer to avoid providing them with any additional personal or financial information.
  • Report the scam: Contact your local law enforcement agency and file a report to help prevent others from falling victim to the same scam.
  • Notify the listing platform: If you found the rental listing on a platform or website, report the scam to the platform's customer support or fraud department.
  • Warn others: Share your experience and warn others about the scam through online reviews, social media, or community forums to raise awareness and prevent others from becoming victims.
  • Monitor your accounts: Keep a close eye on your bank accounts, credit cards, and other financial accounts for any unusual activity or unauthorized charges. If you notice any suspicious activity, report it to your financial institution immediately.


By taking these steps, you can help protect yourself and others from rental scams and potentially assist in the investigation of the scammer.


What to do if you are the victim of a rental scam

If you have fallen victim to a rental scam, it is important to act quickly to minimize the damage and recover your losses. Here's what you should do:

  • Contact your local law enforcement agency: Report the scam to your local police department and provide them with all relevant information and documentation.
  • Notify your bank or credit card company: If you made any payments to the scammer, contact your financial institution immediately to report the fraud and request a refund if possible.
  • Monitor your accounts: Continuously monitor your bank accounts, credit cards, and other financial accounts for any unauthorized activity. If you notice any suspicious transactions, report them to your financial institution.
  • Document all evidence: Keep copies of all communication, rental listings, payment receipts, and any other evidence related to the scam. This documentation will be useful when filing a report and seeking restitution.
  • Seek legal advice: Consult with a lawyer who specializes in consumer protection or fraud to understand your rights and explore possible legal actions to recover your losses.

If you wish to discuss any of the advice in this checklist, please contact a member of our support team, and we'll be happy to help.