ESG and CSR Policy
Learn how lettingaproperty.com applies Environmental, Social and Governance (ESG) and Corporate Social Responsibility (CSR) principles to operate responsibly, ethically and transparently across our UK lettings platform.
This ESG and CSR Policy should be read alongside our Terms of Business. This includes our website terms, user terms and letting plan terms.
- Who we are
- Our approach
- Environmental responsibility
- Social responsibility
- Governance and ethical conduct
- Working with suppliers and partners
- Reviewing this policy
lettingaproperty.com aim to operate responsibly and with care for the people and communities we work with. This policy explains the principles that guide our decisions in relation to environmental, social and governance matters.
Who we are
lettingaproperty.com are a property lettings platform, helping landlords and tenants manage the rental process.
PropMedia Ltd trading as lettingaproperty.com is registered in England and Wales (no. 6679146).
Our registered address is:
7 Ardent Court
William James Way
Henley-in-Arden
B95 5GF
If you have questions about this policy, you can contact us at the above address or here.
Our approach
We are a small/medium UK business. ESG and CSR principles help guide how we operate and the choices we make.
We aim to act responsibly, treat people fairly and run our business in a way that reflects good practice.
Environmental responsibility
Although we operate in a low-impact office-based environment, we take steps to reduce unnecessary waste and energy use. This includes:
- Reducing paper use through digital documentation and e-signatures
- Recycling materials where possible
- Using energy-efficient equipment in our office
- Working with reputable service providers who follow UK environmental standards
We continue to review how we can reduce our environmental impact as we grow.
Social responsibility
We want our workplace to be safe, respectful and supportive. We aim to:
- Treat all employees, contractors and customers fairly
- Provide a safe working environment
- Support equal opportunities and avoid discrimination
- Encourage professional development and training
- Offer flexible working practices where appropriate
We aim to contribute positively to the wider rental sector by providing transparent information and clear communication to landlords and tenants.
Governance and ethical conduct
We aim to act with integrity in all areas of our work. This includes:
- Following UK laws and regulations relevant to our industry
- Maintaining accurate records
- Acting with honesty and transparency
- Following internal policies, including our Anti-Bribery Policy and Privacy Policy
- Managing personal data responsibly
We expect our employees and contractors to follow these principles at all times.
Working with suppliers and partners
We work with a range of UK-based service providers and expect them to operate responsibly.
We aim to:
- Work with reputable and trustworthy organisations
- Avoid suppliers who act unethically
- Use partners who support safe working conditions and fair treatment
- Review supplier relationships where concerns arise
Reviewing this policy
This policy will be reviewed annually to keep it up to date and aligned with how we operate.