Affiliate programme terms

These terms are related to affiliate partnerships with If there is anything you do not understand, please contact us for further explanation.

Useful definitions

Affiliate – An external partner who is working with to generate leads

Partnerships Manager – the team member responsible for securing, supporting and managing the relationship with affiliate partners

Lead – A contact created and sent to

Validated Lead/MQL - A confirmed landlord contact looking to use, including a  correct phone number and email address

Unvalidated Lead/Archive – A contact created and sent to as Lead with an incorrect email and/or phone number, or confirmed not to be a landlord (tenant/letting agency)

Client - A customer, subscribed to a Basic, Essential or Complete lettings plan

Who are we? is an online rental platform, designed to help landlords and tenants better manage the end-to-end rental process, with control, visibility and security.

We have been in business since 2008, providing an online lettings service to thousands of landlords and tenants across England, Scotland and Wales.

PropMedia Ltd trading as is a registered company limited by guarantee (no. 6679146). The registered address is 10 Ardent Court, William James Way, Henley in Arden, Warwickshire, B95 5GF.

We are registered members of the UK Association of Letting Agents (UKALA), The Property Ombudsman, Safe Agent and we hold Client Money Protection Insurance. 

If you have any questions regarding this policy, please contact us at the above address or here.

Affiliate onboarding process

Once the company or individual has agreed to become an Affiliate partner, will require their full details and information on how they intend to:

  • Advertise and promote's services 
  • Send Leads to will provide:

  • Relevant assets to support the promotion
  • A specific affiliate link to track Leads generated by the Affiliate
  • A contract for the Affiliate to confirm the details of the agreement 

Managing affiliate partnerships

Monitoring use reserve the right to review the Affiliate's website, referrals and services from time to time, including without limitation with respect to its compliance with the terms of the Agreement. Where such monitoring reveals that the affiliate is non-compliant with any of the terms of the Agreement, reserves the right to suspend the agreement.

Lead conversion will manage any Leads supplied, but cannot guarantee they will convert to a Client on a Basic, Essential or Complete lettings plan. will not be liable or responsible for any failure to convert Leads.

Commission payments

Commissions are paid out once the property let by the Client has been Let Agreed, including a 30-day validation process.


Any questions relating to these terms should be directed to