For landlords
Landlords can cancel a viewing from the Viewings section of their dashboard.
- Go to the Upcoming tab
- Find the viewing you want to cancel
- Click the three dots icon at the end of the row
- Select Cancel viewing
For tenants
Tenants can also cancel a viewing from the Viewings section of their dashboard.
- Go to the Confirmed tab
- Find the viewing you want to cancel
- Click the three dots icon at the end of the row
- Select Cancel viewing
Remember, if you can’t make that time or date, you can always propose a different time by clicking the Change button.