Help Centre
lettingaproperty.com
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Account
Account, security and site
Plans and services
Communication
Advertising
Listing a property
Advert performance
Managing tenant enquiries
Changing an advert
Photography and virtual tours
To-let boards
Viewings
Viewing requests
Organising viewings
Carrying out viewings
Tenant safety
Applications and referencing
Applications to rent
Holding deposits
Referencing and credit checks
Guarantors
Tenancy agreements
Creating a tenancy agreement
Sending and signing agreements
Managing tenancy agreements
Payments
Tenancy deposits
Fees
Receiving rent
Paying rent
Move-in
Right to Rent checks
Inventory and check-in
Preparing for move-in
Safety and maintenance
Maintenance
Home emergency cover
Electrical safety
Gas safety
Mid-term inspections
Energy Performance Certificates
Legionella
End of tenancy
Renewals
Tenancy deposit returns
Serving notice
Tenancy check-out
Terms
Main terms
Service terms
Letting plan terms
Other terms
Hello. How can we help you?
Account
Managing your dashboard, account and lettings plan.
Advertising
Creating and publishing your advert via lettingaproperty.com
Viewings
Monitoring enquiries and organising viewings.
Applications and referencing
Applying to rent and carrying out reference checks.
Tenancy agreements
Creating tenancy agreements and digital signatures.
Payments
Setting up rent collection, direct debits and open banking.
Move-in
Moving home, inventories and check in.
Safety and maintenance
Maintenance, safety inspections and checks.
End of tenancy
Tenancy renewals, notice periods and evictions.
Terms
All terms, conditions and policies relating to our business and services.