Payments
Setting up rent collection, direct debits and open banking.
Tenancy deposits
- What is a tenancy deposit?
- When is the tenancy deposit paid?
- How much is the tenancy deposit?
- Where is the tenancy deposit stored?
- Why do I need to register my tenant’s deposit?
- How is a holding deposit different to a tenancy deposit?
- Can I keep my tenant’s deposit in my own bank account?
- Is the tenant’s deposit used as excess for non-payment of rent?
- When are tenants given the deposit-prescribed information?
- What is deposit prescribed information?
Fees
Receiving rent
- Where can I view my rent payments?
- What if my tenant’s rent payment is late?
- My tenant can’t pay their rent this month. What do I do?
- Do you deduct tax from the rent before paying it to me?
- Can I increase the rent?
- When is my rent paid?
- Do I receive rent if my property is vacant or the tenancy has ended early?
- How do I change my bank account?
- How we manage rent arrears on your behalf
Paying rent
- Can I set up a Direct Debit?
- How do tenants pay their rent?
- What bank account do I pay rent to?
- What is Open Banking?
- How long do rent payments take?
- Can I pay my rent by manual transfer?
- Can my tenants pay rent in advance?
- Can I pay some or all of my rent upfront?
- How long does it take for lettingaproperty.com to receive my rent or deposit?
- Why do I get a fraud warning when making payments?
- How to make a rent payment