Account
Managing your dashboard, account and lettings plan.
Account, security and site
- Why do I need to verify my ID?
- Why must landlords provide and update their UK address?
- How do I log in?
- Can I have an account for two people?
- Secure Payment Options
- How do I make an account?
- How do I report a technical issue?
- Where can I find my invoices/receipts?
- How is my personal data used?
- How do I view my order history?
- How do I change my password?
- How do I add a profile picture?
- I've forgotten my password. How do I reset it?
- How do I change my personal information?
- What is two-factor authentication?
- How to add and edit your bank account details.
- What Identity Verification Is Required?
Plans and services
- How much does it cost to switch agents?
- Will I need a new tenancy agreement if I switch agents?
- Can I choose any plan when I switch to you?
- Will switching agent to you affect my tenant?
- Do I have to wait until my current tenancy ends to switch to you?
- Can I switch from my current agent to lettingaproperty.com?
- Can I get a rental valuation?
- How long is my letting plan?
- How do I purchase a lettings plan?
- How to purchase landlord services
- How much does the Rent Collect plan cost?
- How much does the Complete Care plan cost?
- How much does the Rent Assured plan cost?