How do I change the date and time of my viewing?
This article explains how landlords and tenants can reschedule property viewings using the dashboard.
For landlords
- Go to the Viewings section of your dashboard
- Find the viewing you would like to amend and click on Messages
- Send the tenant a message to propose a new viewing time
- The tenant will receive an email notification letting them know you’ve sent an update
For tenants
- If a proposed viewing time doesn’t work for you, reply in the Message Centre to agree on a different viewing time.
- If you’ve already confirmed a viewing but can’t attend, message the landlord to cancel and reschedule your viewing.