---
title: How to reset a tripped fuse box and troubleshoot power issues
description: If your electrical sockets or lights suddenly lose power, it is usually caused by a faulty appliance tripping a circuit breaker. You can easily reset this yourself by flipping the correct switch back up in your fuse box.
---

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# How to reset a tripped fuse box and troubleshoot power issues

## If your electrical sockets or lights suddenly lose power, it is usually caused by a faulty appliance tripping a circuit breaker. You can easily reset this yourself by flipping the correct switch back up in your fuse box.

### **Step-by-Step Troubleshooting**

1. **Locate Your Fuse Box:** Find your consumer unit (fuse box), which is typically in the hallway, an under-stairs cupboard, or next to the front door.
2. **Identify the Tripped Switch:** Look across the row of switches. If one of the switches has flipped downward into the "Off" position, that circuit has tripped.
3. **Reset the Switch:** Flip the fallen switch back up into the "On" position.
4. **Isolate the Faulty Appliance:**
5. **Check Plugs and Bulbs:** If only one socket fails, test it with a different device. If a single light fails, attempt to replace the bulb first before reporting a fault.
6. **Check for Neighborhood Outages:** If no switches have tripped but your home is completely dark, look outside to see if neighboring properties are affected, and check your local electricity network provider's website for area power cuts.

### **🛠️ Still Need Help?**

If you have followed these steps and your power cannot be restored:

- Please report the issue online via our[Tenant Maintenance Portal.](https://lettingaproperty.fixflo.com/issuereport/CreateIssue)
- **During Business Hours:** One of our property maintenance team members will be in touch with you shortly.
- **Outside of Business Hours:** Our property maintenance team will review the details and contact you to arrange the next steps when we reopen.

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