How do I cancel a viewing?

For landlords
Landlords can cancel a viewing from the Viewings section of their dashboard.
  • Go to the Upcoming tab
  • Find the viewing you want to cancel
  • Click the three dots icon at the end of the row
  • Select Cancel viewing
For tenants
Tenants can also cancel a viewing from the Viewings section of their dashboard.
  • Go to the Confirmed tab
  • Find the viewing you want to cancel
  • Click the three dots icon at the end of the row
  • Select Cancel viewing

Remember, if you can’t make that time or date, you can always propose a different time by clicking the Change button.